Last updated: November 8, 2023
Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://modernosystems.com.ph website (the “Service”) operated by Moderno (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of Moderno and its licensors.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Moderno.
Moderno has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Moderno shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Governing Law
These Terms shall be governed and construed in accordance with the laws of Philippines without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Refund Policy
The Company (“Company”) is committed to providing high-quality products and services to our clients. We understand that there may be instances where our services do not meet the client’s requirements.
This Refund Policy outlines the conditions under which clients may be eligible for a refund of their payment for services provided by the Company.
Refund Period
Clients are eligible for a refund within 30 days from the date of purchase if they find that the Company’s services have not met their requirements.
Eligibility for Refund
To be eligible for a refund, clients must:
a. Notify the Company in writing, within the 30-day refund period, clearly stating the reasons for their dissatisfaction with the services.
b. Provide any necessary documentation or evidence to support their claim.
Further investigation may apply in cases where the Company requires additional information to assess the validity of the refund request.
Refund Process
Clients should submit their refund request, along with all relevant information, to [Company Contact Email].
The Company will acknowledge receipt of the refund request within 30 business days and inform the client of the expected timeline for the resolution.
The Company will conduct a thorough review of the request, which may include consultation with the client, examination of provided evidence, or any other necessary steps to evaluate the claim.
The Company will notify the client of the refund decision within 30 business days after the completion of the review. If the refund request is approved, the client will be informed of the refund amount and the method of refund (e.g., credit back to the original payment method, check, or other agreed-upon method).
Exceptions to Refund
The following situations are exceptions to our refund policy:
a. If the client has not provided clear and specific requirements for the services they sought from the Company.
b. If the client has used the services in part or in full, or if the services have been substantially delivered, and the client decides to request a refund.
c. If the service dissatisfaction results from factors beyond the Company’s control.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Contact Us
If you have any questions about these Terms, please contact us.